Not a safe solution! Lost all my passwords, no way to restore

I have a huge problem because of pwSafe - had all my passwords stored with pwSafe in icloud, then from one day to the next, the pwSafe file with my passwords disappeared and everything was lost. The entire point of keeping data safe in the cloud - for nothing. None of the solutions in diverse online forums worked. I wrote to pwSafe customer service, and got no reply. I hope that they will see this review and will reach out to me to somehow restore my passwords. Really makes you reconsider keeping anything in the cloud with anyone but the most reliable solution providers.

Roadking2099 about pwSafe 2 - Password Safe, v8.2